The Client

The client is a prominent Community Interest Company located in Suffolk, focused on providing employment, learning, and development opportunities for individuals facing work-related challenges. Their mission is to improve the economic and social wellbeing of disadvantaged or disabled individuals throughout Suffolk and Essex.

The Challenge

The client needed a comprehensive HR system to optimise their operations and improve service delivery. Our partnership involved creating and implementing an enterprise HR solution. The main goals were to enhance their HR processes, improve data management, and boost reporting capabilities.

The client faced several issues with their existing HR system, such as:

• Inefficient data management and reporting.

• Poor integration with other systems.

• Limited functionality and flexibility.

Our Solution

Working closely with the client’s HR team, we developed a bespoke HR management solution using Microsoft 365 technologies, including SharePoint, Power Apps, and Power Automate. The client named their new HR solution "Nexus".

The project included the following key initiatives:

Development from Scratch

We designed and developed the Nexus HR management solution from the ground up, ensuring it met the specific needs of the client.

Data Migration

We documented and executed a detailed data migration plan, ensuring a smooth transition from the old HR system to Nexus.

User Acceptance Testing

Created and executed a comprehensive User Acceptance Testing (UAT) plan to ensure the delivered components met the requirements and were ready for deployment.

Ongoing Support and Enhancements

Provided continuous support and updates to ensure the system operated smoothly and met evolving requirements. This included addressing issues such as version updates and resolving user-reported problems.

Microsoft 365 Technologies Used

• SharePoint

  As the core HR database and for document management and collaboration.

  
  

• Power Apps

  For building custom applications to meet specific HR needs.

  
  

• Power Automate

  For automating workflows and processes.

Outcomes

• Improved data management and reporting capabilities.

  
  

• Enhanced functionality and usability of the HR system.

  
  

• Streamlined HR processes and increased efficiency.

  
  

• Ongoing support and continuous improvements to meet evolving needs.

Conclusion

By leveraging Microsoft 365 technologies, we were able to deliver a robust and flexible HR system that not only streamlined HR processes and improved data management but also enhanced reporting capabilities and overall system usability. The ongoing support and continuous improvements ensured that the solution remained scalable and adaptable to meet the evolving needs of the client, ultimately contributing to their mission of social impact.