Support

• All support requests sent to this address are automatically logged and tracked in our internal case management system. This ensures every request is recorded, visible, and handled consistently.​

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• This support channel applies to all So365 products and solutions, including the So365 One platform, its modules, and our standalone apps.

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• Support is delivered as part of your implementation, advisory, or support arrangement with So365. Where applicable, response times and service levels are agreed directly with clients.​​​