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Insights & Articles
Thought leadership and practical guidance on Microsoft 365, automation and AI


From Chaos to Clarity: CRM and Project Tracking Integration in Microsoft 365
This blog explores the transformative benefits of integrating project tracking directly into your CRM - specifically within a Microsoft 365 environment - and how solutions like SoCRM Projects are redefining what it means to be client-centric.
Jun 23, 2025


When is a CRM not a CRM? Why the solution you need might be something else entirely - a custom CRM solution
Think you need a new CRM? You might be asking the wrong question. Many organisations start their digital transformation journey looking for a CRM — but what they really need is a solution that fits their processes, not the other way around. In this article, we explore why a flexible, customer-centric platform like SoCRM could be the smarter starting point.
Jun 4, 2025


The Evolution of Business Technology: From SaaS to PaaS to Low-Code/No-Code
At So365, we’ve seen firsthand how the landscape of business technology has evolved—from the early days of Software as a Service to the...
May 27, 2025


Version 1.1.0.0 – Major Rebrand and Core Microsoft 365 CRM Foundation
This release marks the first iteration of the SoCRM rebrand, introducing a completely redesigned PowerApp interface built with the Microsoft Creator Kit. The new design language delivers a modern, consistent look and feel across the application, significantly improving usability and user experience.
Apr 22, 2025


Limitless Possibilities: Exploring Microsoft 365 Development Use Cases
Discover how Microsoft 365's development technologies organisations to innovate, streamline operations, and drive efficiency.
Mar 29, 2025


How So365 Can Help You Maximise Microsoft 365: Do More
Our latest infographic highlights some of the key strategies and tools that enable businesses to "do more".
Feb 25, 2025
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